Genex Catastrophic Injury Management and Crisis Response
24-7 Referral Line: 877.391.2255
Traumatic events in the workplace require immediate support to minimize employee impact. Genex’s Catastrophic Injury Management and Crisis Response programs provide swift support, ensuring prompt care, and reducing employer risks. Our expert team simplifies complex situations, allowing you to prioritize what truly matters—caring for the injured and impacted employees.
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Dedicated Catastrophic Supervision and Nurse Triage Services

600+
Catastrophic Case Managers Nationwide

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Catastrophic Case Manager Dispatched Within 24 Hours of Assignment
Catastrophic Injury Management
Catastrophic workplace injuries require immediate management to aid in employee care and help minimize long-term cost risks. Genex’s Catastrophic Injury Management Program mitigates these risks by utilizing our nationwide network of catastrophic case managers who utilize nationally recognized guidelines and Genex best practices to provide immediate, local, and specialized care. Levering their local knowledge and Centers of Excellence, we deliver the best possible outcomes for the injured employee.
Crisis Response
Thousands of employees experience violence in the workplace every year. Our Crisis Response Solution is a national disability prevention program that helps employers and payers support the victims and witnesses of traumatic workplace incidents, including robberies, assaults, deaths, severe injuries, natural disasters, as well as the ongoing effects of the COVID-19 pandemic. Our nationwide team is comprised of nurses and Masters-level counselors who are full-time Genex employees. Program oversight is provided by program managers who are certified in Critical Incident Stress Management (CISM).
Phoenix Rising: Changing Course After Tragedy
As a flight paramedic in Phoenix, AZ, Derek Boehm’s job was to rescue those whose lives were on the line in emergency situations. That role reversed one afternoon when he and his crewmates crashed into a mountain leaving him stranded on a snowy cliff with serious injuries and no way to call for help. Find out how he survived the ordeal and meet the case manager who guided him to recovery.
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Catastrophic Case Management and Crisis Response Services are a crucial component of your overall risk management portfolio. Schedule a consultation to speak with an Enlyte expert about how clinical expertise and an AI-driven approach can support your organization and improve outcomes.