Field Case Management
Engaging the Individual in Their Recovery & Return to Work
Our expert field staff are supported by unique programs, specialized training, and resources, including behavioral coaching, motivational interviewing, and interactive health coaching tools to improve claim outcomes.
Refer a CaseCapabilities and Expertise
A comprehensive suite of services and unmatched coverage delivered by our national team of directly-employed case managers who facilitate timely and appropriate medical care and coordinate a safe and timely return-to-work.
Quality Oversight on Every Case
URAC accredited case management program with internal quality assurance policies and procedures that exceed URAC standards and drive consistent service delivery.
Optimal Case Resolution
Extensive experience paired with state-of-the-art technology and training across all lines of business empowers our case managers to deliver best-in-class care, resulting in effective, timely and sustained return to work/maximum medical improvement.
View Our Comprehensive Guide on How to Use Case Management to Improve Claims Outcomes
Learn MoreSpecialized Knowledge
The entire field case management process is guided by highly-credentialed and experienced case management professionals. Degrees include MS, MSN, RN, BSN and related fields with most maintaining certifications such as CCM, CRC, CDMS, COHN, CRRN.
Multicultural Services
Our diverse workforce includes bilingual case managers with access to language line spanning over 300 languages.
More Stories
Care Abroad: Assisting U.S. Employees Injured Overseas
August 8, 2022
12 MIN READAs the world opens up again in this COVID era, more U.S. companies with a global reach are sending employees overseas to conduct business. But what happens when those employees are injured outside the U.S.?
A Network of Support for Mental Health in Comp
May 31, 2022
4 MIN READAs referrals for behavioral health services increase in workers’ comp, provider networks are stepping up to meet the need.
When Life Gets in the Way of RTW
May 25, 2022
8 MIN READOne of the perplexing mysteries of workers’ comp is when a solid return-to-work plan doesn’t come to fruition.
Need to Reduce Your Total Cost of Risk?
To help lower your total cost of risk and return injured workers to work as quickly as possible, we offer a FREE consultation with a workers’ comp expert. Together, we will begin to build a workers' comp program to meet your company’s unique needs.