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Genex customer portals allow clients to view all case-related information, track progress, and share updated information.
Refer a Case Refer an IMEYour claims management resource
As an adjuster or claims handler, you have a hectic job with a lot to manage and little time. So we’ve put together this tailored resource section to help you quickly sort through all the industry clutter. Here you will find the most relevant content to help you achieve better results and close claims faster.
Our services have been proven to improve return to work by more than 35% over national benchmarks, and we’d like to share our expertise with you. With a national presence and local focus, rely on Genex to help you improve the lives of injured workers every day.
CEU Webinars
Impairment Ratings
2 MIN READ
Impairment Ratings, Independent medical examinations (IMEs) are evaluations performed by an evaluator not involved in the care of the examinee, for clarifying clinical and case issues.
Medical Marijuana and Workers' Compensation
2 MIN READ
This program is a comprehensive review of case law and trends on the medicinal usage of marijuana.
Knee and Shoulder Injuries: Treatment Options
On-Demand
1 MIN READKnee and Shoulder injuries make up a large percentage of the medical insurance and healthcare related claims treated in the orthopedic field.
Resources
Empowering injured workers to participate in their recovery
May 3, 2022
1 MIN READPatient education is absolutely vital for getting hurt workers engaged in recovery and return-to-work plans.
Clinical Pharmacy Intervention Puts Patients First
April 5, 2022
1 MIN READIt's not about cost, it's about injured employee safety and improved claim outcomes.
Ticket to Work
March 28, 2022
3 MIN READWe all have bad days at work when we dream about how nice it would be to not have to earn a paycheck. But how long would we be happy?
Inside Workers’ Comp Blog
A Network of Support for Mental Health in Comp
May 31, 2022
4 MIN READAs referrals for behavioral health services increase in workers’ comp, provider networks are stepping up to meet the need.
When Life Gets in the Way of RTW
May 25, 2022
8 MIN READOne of the perplexing mysteries of workers’ comp is when a solid return-to-work plan doesn’t come to fruition.
Five Reasons a Quality IME Program is Imperative
May 11, 2022
7 MIN READThe IME process is not an area where claims managers want to skimp on quality.
From the Heart
You want the best, most experienced case manager working your claims. But case management isn’t one-size-fits-all — it’s a big-picture approach involving experienced professionals with strong clinical backgrounds, who utilize tools such as evidence-based guidelines, but also employ empathy and compassion to help injured employees achieve maximum medical improvement or return-to-work.
From the Heart highlights stories where the case manager not only resolved the claim, but actively worked to improve the life of the injured worker. The stories featured here are our Heart of Case Management Award winners and nominees, which is Genex’s highest award for case management excellence. These cases are truly inspirational and demonstrate how our case managers change lives every day by helping injured workers return to their jobs safely and efficiently.
